Privacy policy

1. We respect your privacy

This Privacy Policy applies to all personal information collected by Cre8ive Sk8 Pty Ltd via the website www.cre8ivesk8.com.au or in store at our retail location. We respect your right to privacy and are committed to safeguarding your personal information as our customer and/or website visitor. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

If the information does not disclose your identity or enable your identity to be ascertained, it will not be classified as “personal information” and will not be subject to this policy.

2. What information do we collect?

We may collect personal information from you whenever you input such information into the website or provide it to us in store. This information might be your name, email address, postal address, and phone number. We may occasionally also collect cookies from your computer which enable us to tell when you use the website and help customise your website experience. However, we will not be able to identify you personally from our use of cookies. We may collect additional information at other times, including but not limited to, when you provide feedback, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

3. Use of your personal information

We may use the personal information collected from you to process and fulfill your orders or requested services, provide you with information and updates about your orders and our services, and to provide customer support. We may use your personal information to make you aware of new products and services available to you. We may contact you by a variety of measures including but not limited to telephone, email, sms or mail. Our direct marketing material will include an easy opt-out option.

4. Disclosure of information

We may disclose your personal information to a third party only when it is required to deliver our services, process our orders and run our website. We may also disclose your personal information to any of our employees, officers, insurers, professional advisors, suppliers or subcontractors only when necessary and for reasons set out in this Policy. We may also disclose your personal information if required by a law, regulation, court order, subpoena, or warrant, if necessary to protect our rights or the rights of others. By providing us with your personal information, you consent to the terms and condition of this Privacy Policy.

5. Data security

To protect your personal information from unauthorised access, disclosure, alteration or destruction, we have put in place suitable measures including physical, electronic and managerial procedures. However, we cannot guarantee the complete security of your personal information, and the transmission and exchange of information is carried out at your own risk.

6. Changes to this privacy policy

We may change this Privacy Policy at any time in the future. All modifications will be effective as soon as the changes are posted on our website. Please check back periodically to review our Privacy Policy

7. Third-party links

We may occasionally post links to other websites not controlled by us. These websites might have other Privacy Policies and we are not responsible for the content or privacy practices of these websites. We encourage you to read the privacy statements of these websites.

8. Contact

If you have any complaints or questions about our privacy practices, please email us with the details of your complaint at femke@cre8ivesk8.com.au